All our food supplements are 100% vegan, except marine collagen!

The expiration date of our products is systematically greater than 1 year . You will of course find it on each of our supplements, right next to the batch number which guarantees complete traceability.

As long as they are stored at room temperature, in a dry place and protected from light, our supplements can be kept until the Best Before Date (BBD) indicated on the bottle (if applicable, please follow the directions on the label).

Here are some important tips to follow when starting your treatment.
- Supplements do not replace a healthy and balanced diet and a healthy lifestyle.
- Follow the instructions for use (dosage, duration of treatment) and the precautions for use. If in doubt, always seek advice from a healthcare professional.
- Take your supplements regularly, at a set time every day.
- Do not combine supplements with the same function: in nutrition, too much is the enemy of good!
- Be patient and listen to your body.

To guarantee the quality and effectiveness of our products, we rigorously choose the most efficient active ingredients in terms of concentration, assimilation and purity. We also favor patented or labeled shapes. In addition, our supplements are manufactured in France in laboratories respecting good manufacturing practices (GMP), excluding any controversial substances from their composition.

Yes. You can open the capsules and pour their contents into a glass of water or into the drink of your choice (juice, smoothie, etc.).

To use your code, simply add it in the “Discount Code” field when entering your delivery address.

The discount code is taken into account upon validation of your order. Once this has been passed and validated, we unfortunately no longer have the possibility of making it available to you.

Quite ! We offer advantageous pricing when you order several units of the same product: -5% for 2 units and -10% for 3 units or more (the discount applies automatically).

No, you can only benefit from one discount code per order.

Once your order has been placed, it goes directly into our preparation and shipping process. Therefore, it is unfortunately not possible to modify or cancel your order directly on our site. However, if you realize an error after placing your order, we invite you to contact us immediately by email or via our contact form on our website.

Our customer service team will do everything possible to help you and find a solution that suits your situation.

However, we cannot guarantee the modification of the order because it depends on the stage of preparation and shipping of the order. Thank you for your understanding.

As soon as your order is validated, you will receive a confirmation email containing your invoice as an attachment. Your invoice is also available in your account in the “Orders” section.

No worries! You have 14 days from the delivery date of your order to return items to us.

Send us an email to contact@purelabnutrition.com and we will tell you what to do. Please note that return shipping costs are your responsibility.

Please note: food supplements can deteriorate once opened, we will only accept those that have not been unsealed, for obvious reasons of hygiene and health protection.

Here are the different delivery methods available, delivery times and associated prices for Metropolitan France and Monaco:

Mondial Relay: €3.50
Delivery to a Relay Point in 3 to 4 working days – free from 50€ of purchase.

Colissimo: €4.90 (carbon neutral delivery method)
Home delivery in 2 working days without signature – free from 90€ purchase.

DPD 24h-48h: €6.90
Delivery within 1 to 2 working day(s) to your home against signature – free from 150€ purchase.

For other destinations, delivery costs are indicated in the following tab. Additional Information.

The delivery times announced do not take into account order preparation time, weekends and public holidays and are given for information purposes only.

These are the delivery times usually observed; they are therefore not guaranteed. Shipping costs are updated before making payment. Shipping costs include packaging, handling and postage.

We provide international shipments to the following destinations:

Italy
Chronopost home delivery (2 to 3 working days) at €6.50 – free from €90.

Germany
DPD home delivery (2 working days) at €6.50 – free from €90.

Spain
Delivery to Mondial Relay Relay Point (3 to 4 working days) at €4.50 – free from €50 purchase; Chronopost home delivery (2 to 3 working days) at €6.50 – free from €90.

Swiss
Colissimo home delivery (2 to 3 working days) at €10.90.

Andorra
Chronopost home delivery (2 to 3 working days) at €9.90.

Portugal
Chronopost home delivery (2 to 3 working days) at €7.50.

United Kingdom
Chronopost home delivery (2 to 3 working days) at €7.50.

For international orders, you may be charged customs fees. If your order is destined for Overseas France, remember to select your region in the country field when you place your order.

Once your order has been shipped, you will receive an email containing the tracking number of your package which will allow you to consult the delivery of your order. You can also find the tracking link directly from your customer account.

If there is an error regarding the delivery address at the time of your purchase, please contact us as soon as possible so that we can make the change (provided that your order is not already prepared by our warehouse).

Have you checked if a calling card has been left in your mailbox? Were you able to find out from your neighbors? Could someone else have collected your package for you? If no one is present to receive the delivery, our carriers may attempt to leave it with a neighbor or at the post office. A calling notice is not necessarily left in your mailbox. Do not hesitate to consult the parcel tracking (link present in the email confirming the shipment) in order to know the delivery status.

Contact us so we can help you. You can contact us by email at contact@purelabnutrition.com or via our contact form.

You can create your account quickly. All you need to do is enter your email address and password.

No worries ! Simply click on Forgot your password? on your account login page. You will receive an email to reset your password.

Even if you have already ordered on our site, it is necessary to activate your account by creating a password. You can click “ create account ” and follow the steps shown. It is also by creating an account that you can follow, modify or cancel your subscription, if you have chosen to subscribe to a product.

We would be delighted to count you among our partners! To do this, you can complete this form and our sales team will contact you as soon as possible (see “ Become a reseller ” page).